Roles and permissions

Each team member has a role to control what access they have within the app.

Role	What they can do
Viewer	Connects and manages their own personal integrations (iMessage, WhatsApp, etc.). Sees their own contacts and personal notifications only.
Manager	Access to company-wide integrations, archived messages, team contacts, and analytics. Can create cases from message threads. Cannot edit billing, team settings, or configuration.
Admin	Everything a Manager can do, plus full read/write access to billing, settings, and team member management.
Auditor	Read-only across the app. Can review audit logs, message threads, and Configuration Center state without making changes.

Further configurations are available to limit what users can access and interact with. Contact Comma to discuss.