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Comma Compliance Docs

Setting Up Slack Archiving

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Slack runs more of your business than your email does. Comma captures Slack Connect threads, DMs, private groups, public channels, edits, deletes, and file shares into the same exam-ready archive as the rest of your channels - one OAuth click, no apps on user devices.

How Slack capture works

Section titled “How Slack capture works”
  • Comma installs as a Slack workspace app via standard Slack OAuth
  • Capture begins immediately for every channel the bot is granted access to (public channels, private channels where it’s invited, and DMs)
  • Slack Connect external channels are captured the same way once both sides agree
  • Edits and deletions are preserved alongside the original message
  • File shares are downloaded into WORM storage with their original Slack metadata
  • No additional Slack admin permissions are required beyond the OAuth scopes shown at install time

Prerequisites

Section titled “Prerequisites”
  • Slack workspace admin (the OAuth installer must be a workspace owner or admin)
  • Comma team admin access
  • About 5 minutes

Setup steps

Section titled “Setup steps”
  1. Sign in to the Comma Compliance dashboard
  2. Open Integrations in the top navigation
  3. Under Organizational Integrations, find the Slack card and click Connect
  4. You’ll be redirected to Slack to authorize the Comma app for your workspace
  5. Review the requested scopes and approve
  6. You’ll be redirected back to Comma with the installation confirmed
  7. Capture begins automatically; the integration card now lists the connected workspace

Adding Comma to additional channels

Section titled “Adding Comma to additional channels”

For private channels Comma should archive, invite the Comma bot to each one:

  1. Open the private channel in Slack
  2. Type /invite @Comma
  3. Capture starts on the next message in that channel

Public channels and DMs are covered automatically once the workspace is connected.

Removing the integration

Section titled “Removing the integration”
  1. From the Slack integration card in Comma, click Disconnect
  2. Optionally remove the Comma app from Slack: Slack Settings & administration > Manage apps > Comma > Remove App
  3. Historical messages remain in your archive under your retention policy

What’s next

Section titled “What’s next”