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Comma Compliance Docs

Claude (Anthropic) integration

Comma archives Claude Enterprise activity by polling Anthropic’s Compliance API. It is a direct connector you configure from your Comma dashboard - no relay service and no per-user OAuth handshake.

This connector is rolling out behind the AI Archiving feature flag. If you don’t see the Claude card in your dashboard yet, reach out to the Comma team to have it enabled for your org.

Capture coverage

Section titled “Capture coverage”
  • Conversations and transcripts from across your Claude Enterprise organization
  • User prompts and model responses
  • Full metadata: user identity, timestamps, model version, conversation context

Capture polls Anthropic’s Compliance API on a schedule - it is not real-time. A first connect backfills history (see the backfill window below), bounded by Anthropic’s own retention.

What you need

Section titled “What you need”
  • A Claude Enterprise org with the Compliance API enabled
  • Your Anthropic parent organization ID (looks like org-...)
  • An org-wide Compliance Access Key, minted by your Claude Enterprise org owner from the Compliance API

How to enable it

Section titled “How to enable it”
  1. In Comma, open Integrations - Organizational Integrations and click Connect on the Claude (Anthropic) card.
  2. Give the connection a name (any label that helps you tell connections apart).
  3. Enter your Parent organization ID (org-...).
  4. Paste the org-wide Compliance Access Key. It is stored encrypted and never shown again - on edit, leaving it blank keeps the saved key.
  5. Set the Backfill window (days). Defaults to 90; raise it to approximate full history, bounded by Anthropic’s retention.
  6. Save. Capture begins on the next scheduled poll.

Claude vs. Arc Relay

Section titled “Claude vs. Arc Relay”

This connector pulls Claude Enterprise transcripts from the Anthropic Compliance API. If you want to archive agentic AI activity - tool calls, tool results, and prompts across multiple AI providers - use Arc Relay instead. The two are complementary: many firms run the Claude connector for end-user Claude usage and Arc Relay for agent workloads.

Deep-dive

Section titled “Deep-dive”